If the power is supposed to be on according to the schedule, but it hasn't been turned on: the State Energy Supervision Agency told what to do

If a consumer sees in the schedule that he or she should have electricity, but it has not been turned on, he or she should inform his or her distribution system operator to find out why. Ruslan Slobodyan, head of the State Energy Supervision Inspectorate of Ukraine, said this during a telethon on Wednesday, UNN reports .

Details

"Yes, it is mandatory. If a consumer sees on the schedule that he or she must have electricity during these hours, that it is not even a "gray zone", and he or she does not have electricity, it is imperative to inform his or her distribution system operator that there may be some kind of emergency, perhaps the automation did not work. It is up to the distribution system operator to find out the cause of the incident. From my experience, even if there was a false malfunction or failure to turn on the consumer, distribution system operators take this into account during subsequent outages, and then, during the next "gray zones," such a consumer may not be disturbed for some time, and this situation is leveled out at the expense of other queues," Slobodyan said.

Recall

Ruslan Slobodian, head of the State Energy Supervision Inspectorate of Ukraine, explained that the use of two rounds of blackouts means that a consumer may be without electricity for about 8 hours a day, and three rounds for about 12 hours.