"Kyivstar plans to soon lift restrictions on mobile Internet speed after cyberattack

"Kyivstar plans to soon lift restrictions on mobile Internet speed after cyberattack

Kyiv  •  UNN

December 19 2023, 10:41 AM • 43334 views

Kyivstar has restored 99% of its base stations and all basic services after the hacker attack and plans to lift restrictions on mobile internet speeds soon

Mobile operator Kyivstar continues to restore its network after a hacker attack. As of today, 99% of the operator's base stations in the government-controlled territory are in working order, and all basic services are available to customers. This was reported to UNN by the company's press service.

Kyivstar's telecommunications network has almost entered a period of stabilization. Thus, 99% of base stations on the territory controlled by Ukraine are in good working order, and all basic services are available to customers: communication and mobile Internet services, SMS, international voice roaming services and others

- the company said.

Details

The company reportedly restored high-speed mobile internet in the Kyiv subway, and earlier mobile internet was restored in the Kharkiv subway. The company also launched the My Kyivstar information system, where subscribers can view their account balances.

As indicated, Kyivstar stores have resumed providing most services to customers.

"At present, the company continues to improve the Home Internet service in Kyiv and a number of other locations, and plans to gradually lift the restrictions on mobile Internet speeds in the near future," the statement said.

Kyivstar specialists are also working on launching high-speed mobile Internet in roaming and plan to launch this service for Ukrainian subscribers in Germany, the Czech Republic, Poland and a number of other countries in the near future. 

Recall

On December 12, a massive hacker attack on the Ukrainian mobile network Kyivstar caused outages and technical problems; the company is working to restore and compensate affected subscribers.