Parliament adopts draft law to simplify consideration of citizens' petitions and appeals
Kyiv • UNN
The Verkhovna Rada of Ukraine adopted as a basis the government's draft Law "On Citizens' Appeals" aimed at improving the legislation on citizens' appeals and bringing it in line with the Law "On Administrative Procedure".
The Verkhovna Rada of Ukraine has adopted the draft law "On Appeals" as a basis. This was written by the government's representative in parliament Taras Melnychuk in his telegram channel, UNN reports.
The Verkhovna Rada of Ukraine adopted as a basis the government's draft Law of Ukraine "On Appeals" (reg. No. 11082 of 13.03.2024). The draft law is aimed at improving the legislation on appeals and bringing Ukrainian legislative acts in line with the Law of Ukraine "On Administrative Procedure".
Details
The document was voted in favor by 260 MPs.
According to Melnychuk, the draft of the new law:
- defines the procedure for exercising the right of everyone to apply to state authorities, authorities of the Autonomous Republic of Crimea, local self-government bodies, their officials, and other entities specified by law, with appeals and receive a response within the time limit established by law;
- definitions of the terms "subject of appeal", "subject of consideration of the appeal", "authorized person of the subject of consideration", "appeal", "services, in particular on issues of general economic interest" are provided;
- provides that the subject of the appeal has the right to receive information on the procedure for submitting and reviewing appeals, on the registration of the appeal and the status of its consideration, as well as to be informed of the decision to leave the appeal without consideration; to receive a written or, in cases determined by law, an oral response on the results of the appeal consideration; to appeal against the failure to respond to the appeal or the decision to leave the appeal without consideration;
- The Law establishes that the subject of the appeal is obliged to exercise the rights granted to him/her in good faith and not to abuse them;
- stipulates that the subjects of consideration of appeals are obliged to: publish on their official website information on the defined scope of powers, the procedure for submission and consideration of appeals; comprehensively and timely consider appeals; notify the subject of the appeal in writing or, in cases provided for by law, orally of the results of consideration of his or her appeal; inform the subject of the appeal in case of a decision to leave the appeal without consideration within the time limits specified by law; inform the subject of the appeal on the procedure for appealing against failure to respond t
- the requirements for an appeal have been clarified, in particular, it is stipulated that the subject of the appeal or the representative of the subject of the appeal signs a written appeal in paper form personally, in electronic form - at his/her request using an electronic signature, except as provided by law;
- the approach to conducting personal appointments was updated, in particular, provides for the possibility of conducting appointments via video conferencing;
- the regulation on consideration of petitions was improved, in particular, by defining the peculiarities of their consideration by local self-government bodies;
- stipulates that the subjects of review shall ensure annual internal monitoring of compliance with the requirements of the Law "On Appeals", which consists of systematic, comprehensive monitoring, analysis and evaluation of work with appeals in order to improve it and forecast its development.
